Your privacy matters to us. This Privacy Policy explains how loaded collects, uses, stores, and protects your personal information when you use our platform in the Philippines. By registering or using our services, you agree to the practices described here.
Last updated: June 2025
When you register an account on loaded, we collect your full name, email address, date of birth, and contact number. We also ask for a valid government-issued ID to verify your identity in compliance with Philippine regulations. Your billing details, such as your preferred payment method and transaction history, are recorded to process deposits and withdrawals smoothly. If you contact our support team, we keep a record of that correspondence to help resolve your concerns faster. All information you submit is used solely for the purpose of delivering and improving our services to you.
When you browse or use the loaded platform, we automatically collect certain technical information such as your IP address, device type, browser version, and operating system. We also track which pages you visit, how long you stay on each section, and which features you interact with most. This data helps us understand how players in the Philippines use our platform so we can make it faster, more stable, and easier to navigate. Session data and cookies are used to keep you logged in and to remember your preferences between visits. We do not use this technical data to identify you personally beyond what is necessary for security and service delivery.
loaded uses cookies and similar technologies to provide a seamless experience across all your devices. Essential cookies are required for the platform to function correctly, including keeping your session active and securing your login. Preference cookies remember your language settings, display options, and notification choices so you do not have to set them again each visit. Analytics cookies help us measure traffic patterns and identify areas of the site that need improvement. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect some features of the platform.
loaded does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers. These partners are contractually required to handle your data securely and only for the specific purpose we have engaged them for. In cases where we are legally required to disclose information — such as a court order or regulatory request from Philippine authorities — we will comply while notifying you where permitted by law. Any third party we work with is held to the same data protection standards that loaded upholds.
We use industry-standard encryption and secure server infrastructure to protect your personal data from unauthorised access, alteration, or disclosure. Access to your account information is restricted to authorised loaded personnel who need it to perform their job functions. We retain your personal data for as long as your account is active or as required by applicable Philippine laws and regulations. When your data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you. If you believe your account security has been compromised, please contact our support team immediately so we can take swift action.
As a registered user of loaded in the Philippines, you have the right to access, correct, or request deletion of your personal data at any time. You may also request a copy of the information we hold about you in a portable, readable format. If you wish to withdraw your consent for any specific data processing activity, you can do so by updating your account settings or contacting our support team directly. We will respond to all data-related requests within a reasonable timeframe in accordance with applicable data privacy laws. Please note that some requests may be subject to legal or regulatory limitations that prevent us from fully complying in certain circumstances.
loaded may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on the platform before the changes take effect. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the loaded platform after any update constitutes your acceptance of the revised policy. The date at the top of this page always reflects when the policy was last revised.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, you are welcome to reach out to our support team. We are committed to addressing your privacy concerns promptly and transparently. You may also visit our FAQ page for quick answers to common questions about your account and data. Our team is available to assist players across the Philippines every day of the week.
Our FAQ section covers the most common queries about accounts, payments, and data privacy on loaded.
Go to FAQCreate your free loaded account today and enjoy a safe, secure gaming and betting experience in the Philippines.
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